Privacy Policy

Hearing Speech + Deaf Center

Last Updated: September 2018

Hearing Speech + Deaf Center (“HSDC” or “we”) is committed to protecting your privacy. We will uphold the privacy of all individuals who donate to HSDC and/or use HSDC services. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information. For information on how HSDC manages individually identifiable health information, please see our Notice Of Privacy Practices.

Information We Collect

We may obtain information about you in a few different ways:

• Information you provide to us
• Information we collect when you call us, visit our website or contact us via email
• Information we get from other companies who have obtained your consent to share or sell it

How We Use Your Information

Your privacy is very important to us. Personal information we maintain about you is all treated as confidential. All staff and volunteers are required to maintain an individual’s right to privacy and are instructed on this during their orientation process.

Email addresses provided when subscribing to the bi-weekly CSD Deaf Community Newsletter are used to distribute the newsletter. If you otherwise provide us personal information via email or phone, we will use that personal information only for the purpose for which is it was provided. All contact information such as name, address, telephone number, email address and payment processes from donors and clients are kept confidential.

To further protect your privacy, we will use the least amount of information we can to accomplish the task at hand. We will also delete your information when no longer needed for the services we are providing.

Sharing Your Information

We may share your personal information with other companies we use to help us deliver the services to you. This includes our service providers that help with hosting our website and delivering emails to you. We could also share your information to help us protect our rights or when required by law and/or government authorities. Personal information may also be shared as part of a sale, merger of acquisition. Unless as otherwise described in this Privacy Policy, we do not sell, trade or rent your personal information without your consent.

Protecting Your Information

We respect your personal information and take steps to protect it from loss, misuse or alteration. This includes technical measures such as firewalls and encryption and also organizational measures like training our staff. Your personal information is maintained in secured networks and only accessible to a limited number of persons who have special access rights to such systems and who are required to keep the information confidential.

Your Choices

If you do not want to receive emails from HSDC, please unsubscribe by following the instructions in the email or by contacting us. You can edit, update or request the deletion of any of your personal information by contacting us.

Cookies

“Cookies” are small pieces of information that are stored by your web browser on your computer’s hard drive. They permit HSDC to run analytics such as site usage. You can change your browser settings to turn off cookies if you so desire. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-Party Links and Plug-Ins

Our site may include links to other sites or plug-ins from other companies such as social networks. These third-parties have separate and independent privacy policies and practices. We, therefore, have no responsibility or liability for the content and activities of these linked sites and services.

Your Consent

By using our services, you consent to the collection and use of the information discussed above by the HEARING SPEECH + DEAF CENTER. Changes in this Privacy Policy will be posted on this page so that you may always be aware of what information is being collected, how it is being used and under what circumstances it is being shared.

Contact Us

Mail us at the following address:
Hearing Speech + Deaf Center
2825 Burnet Avenue, Suite 330
Cincinnati, Ohio 45219

E-mail us at info@hearingspeechdeaf.org.

Call us at (513) 221-0527

Sign Language Services

Our certified and qualified sign language interpreters have skills that take them into a variety of settings where a person who is d/Deaf or hard of hearing needs to communicate. We specialize in the following areas: community, educational, legal, medical, mental health, and vocational.

We are available for:

  • individual and group settings
  • daytime, evening and weekend appointments
  • urgent need such as emergency room visits

What is a Qualified Interpreter?
A "qualified" interpreter is one who can interpret "effectively, accurately, and impartially". A qualified interpreter must be fluent in spoken English and the language most readily understood by the d/Deaf consumer.  This may include American Sign Language (ASL) and a variety of Signed English systems.  All of the interpreters at CSD meet the definition of "qualified" as outlined in the ADA.  Most hold certification from the National Association of the Deaf (NAD) and/or Registry of Interpreters of the Deaf (RID).

Request an Interpreting Service

Contact Us At:

Contact After Hours:
5:00 pm to 8:00 am - Monday to Friday
And Weekends:
Answering Service at

Interpreter Mentoring

CSD works to improve services to the d/Deaf and hard of hearing community by mentoring recent graduates from Interpreter Training Programs or those who look to fine tune their interpreting skill.  This service provided at no cost to those wanting to participate.  Our highly qualified and certified staff interpreters are waiting to work with you.  Our mentors are able to give you real world experience by providing ample feedback, scaffolding your interpreting skill, and ensuring that the language needs of our consumers are met. To schedule a screening to see if you qualify for the mentoring program, contact Amanda Donohoue at adonohoue@hearingspeechdeaf.org.

Interpreter Internship

Amanda Donohoue and our certified staff interpreters coordinate this program.  They work closely with several local colleges to help provide community experiences and feedback for current Interpreter Training Program students.  Our semester long internships provide a wide variety of experiences working with our staff interpreters. The goal upon completion of our internship is to be a work ready, professional sign language interpreter. To schedule a screening to see if you qualify for the internship program, contact Amanda Donohoue at adonohoue@hearingspeechdeaf.org.